97 lines
3.7 KiB
SQL
97 lines
3.7 KiB
SQL
-- SQLite-Schema (CRM) — nur Maschinen, Tickets, Events (keine Kunden-Tabelle)
|
|
PRAGMA foreign_keys = ON;
|
|
|
|
CREATE TABLE IF NOT EXISTS "machines" (
|
|
"id" TEXT NOT NULL PRIMARY KEY,
|
|
"name" TEXT NOT NULL,
|
|
"typ" TEXT NOT NULL,
|
|
"seriennummer" TEXT NOT NULL,
|
|
"standort" TEXT NOT NULL,
|
|
"list_status" TEXT NOT NULL DEFAULT '' CHECK (
|
|
"list_status" IN ('', 'PRUEFEN', 'VERSCHROTTET', 'SN_GEAENDERT', 'IN_BEARBEITUNG', 'UPDATE_RAUS')
|
|
),
|
|
"extras" TEXT,
|
|
"created_at" TEXT NOT NULL DEFAULT (datetime('now')),
|
|
"updated_at" TEXT NOT NULL DEFAULT (datetime('now'))
|
|
);
|
|
|
|
CREATE TABLE IF NOT EXISTS "tickets" (
|
|
"id" TEXT NOT NULL PRIMARY KEY,
|
|
"machine_id" TEXT NOT NULL,
|
|
"title" TEXT NOT NULL,
|
|
"description" TEXT NOT NULL,
|
|
"status" TEXT NOT NULL DEFAULT 'OPEN' CHECK ("status" IN ('OPEN', 'WAITING', 'DONE')),
|
|
"priority" TEXT NOT NULL DEFAULT 'MEDIUM' CHECK ("priority" IN ('LOW', 'MEDIUM', 'HIGH')),
|
|
"sla_days" INTEGER,
|
|
"sla_anchor_at" TEXT,
|
|
"created_at" TEXT NOT NULL DEFAULT (datetime('now')),
|
|
"updated_at" TEXT NOT NULL DEFAULT (datetime('now')),
|
|
FOREIGN KEY ("machine_id") REFERENCES "machines" ("id") ON DELETE RESTRICT ON UPDATE CASCADE
|
|
);
|
|
|
|
CREATE TABLE IF NOT EXISTS "events" (
|
|
"id" TEXT NOT NULL PRIMARY KEY,
|
|
"ticket_id" TEXT NOT NULL,
|
|
"type" TEXT NOT NULL CHECK ("type" IN ('NOTE', 'CALL', 'REMOTE', 'PART', 'SYSTEM', 'ATTACHMENT')),
|
|
"description" TEXT NOT NULL,
|
|
"callback_number" TEXT,
|
|
"teamviewer_id" TEXT,
|
|
"article_number" TEXT,
|
|
"remote_duration_seconds" INTEGER,
|
|
"teamviewer_notes" TEXT,
|
|
"created_at" TEXT NOT NULL DEFAULT (datetime('now')),
|
|
FOREIGN KEY ("ticket_id") REFERENCES "tickets" ("id") ON DELETE CASCADE ON UPDATE CASCADE
|
|
);
|
|
|
|
CREATE INDEX IF NOT EXISTS "tickets_machine_id_idx" ON "tickets" ("machine_id");
|
|
CREATE INDEX IF NOT EXISTS "tickets_status_idx" ON "tickets" ("status");
|
|
CREATE INDEX IF NOT EXISTS "tickets_priority_idx" ON "tickets" ("priority");
|
|
CREATE INDEX IF NOT EXISTS "events_ticket_id_idx" ON "events" ("ticket_id");
|
|
CREATE INDEX IF NOT EXISTS "events_created_at_idx" ON "events" ("created_at");
|
|
|
|
CREATE TABLE IF NOT EXISTS "ticket_attachments" (
|
|
"id" TEXT NOT NULL PRIMARY KEY,
|
|
"event_id" TEXT NOT NULL,
|
|
"original_name" TEXT NOT NULL,
|
|
"stored_path" TEXT NOT NULL,
|
|
"mime_type" TEXT,
|
|
"size_bytes" INTEGER NOT NULL,
|
|
"created_at" TEXT NOT NULL DEFAULT (datetime('now')),
|
|
FOREIGN KEY ("event_id") REFERENCES "events" ("id") ON DELETE CASCADE ON UPDATE CASCADE
|
|
);
|
|
|
|
CREATE INDEX IF NOT EXISTS "ticket_attachments_event_idx" ON "ticket_attachments" ("event_id");
|
|
|
|
CREATE TABLE IF NOT EXISTS "users" (
|
|
"id" TEXT NOT NULL PRIMARY KEY,
|
|
"username" TEXT NOT NULL UNIQUE,
|
|
"password_hash" TEXT,
|
|
"role" TEXT NOT NULL DEFAULT 'user' CHECK ("role" IN ('admin', 'user')),
|
|
"source" TEXT NOT NULL DEFAULT 'local' CHECK ("source" IN ('local', 'ldap')),
|
|
"ldap_dn" TEXT,
|
|
"firstname" TEXT,
|
|
"lastname" TEXT,
|
|
"active" INTEGER NOT NULL DEFAULT 1 CHECK ("active" IN (0, 1)),
|
|
"created_at" TEXT NOT NULL DEFAULT (datetime('now')),
|
|
"updated_at" TEXT NOT NULL DEFAULT (datetime('now'))
|
|
);
|
|
|
|
CREATE INDEX IF NOT EXISTS "users_username_idx" ON "users" ("username");
|
|
|
|
CREATE TABLE IF NOT EXISTS "app_settings" (
|
|
"key" TEXT NOT NULL PRIMARY KEY,
|
|
"value" TEXT NOT NULL
|
|
);
|
|
|
|
CREATE TABLE IF NOT EXISTS "ldap_sync_log" (
|
|
"id" TEXT NOT NULL PRIMARY KEY,
|
|
"started_at" TEXT NOT NULL,
|
|
"finished_at" TEXT NOT NULL,
|
|
"trigger_type" TEXT NOT NULL CHECK ("trigger_type" IN ('manual', 'automatic')),
|
|
"status" TEXT NOT NULL CHECK ("status" IN ('success', 'error')),
|
|
"users_synced" INTEGER NOT NULL DEFAULT 0,
|
|
"error_message" TEXT
|
|
);
|
|
|
|
CREATE INDEX IF NOT EXISTS "ldap_sync_log_finished_idx" ON "ldap_sync_log" ("finished_at" DESC);
|