V0.1

server/routes/api/events.js

@@ -0,0 +1,104 @@
+import { randomUUID } from 'crypto';
+import db from '../../db.js';
+import { badRequest } from '../../lib/http.js';
+import { mapEvent } from '../../lib/mappers.js';
+import { computeRemoteDurationSeconds } from '../../teamviewer.js';
+
+const EVENT_TYPES_USER = new Set(['NOTE', 'CALL', 'REMOTE', 'PART']);
+
+export function registerEventRoutes(api) {
+  api.post('/events', (req, res) => {
+    const b = req.body || {};
+    const ticketId = b.ticketId;
+    const type = b.type;
+    if (!ticketId || !type || !EVENT_TYPES_USER.has(type)) {
+      return badRequest(res, 'Pflichtfelder fehlen oder ungültiger Typ.');
+    }
+    const t = db
+      .prepare('SELECT 1 AS ok FROM tickets WHERE id = ?')
+      .get(ticketId);
+    if (!t) return res.status(404).json({ message: 'Nicht gefunden' });
+
+    const desc = b.description != null ? String(b.description).trim() : '';
+    const callbackNumber =
+      b.callbackNumber != null ? String(b.callbackNumber).trim() : '';
+    const teamviewerId =
+      b.teamviewerId != null ? String(b.teamviewerId).trim() : '';
+    const articleNumber =
+      b.articleNumber != null ? String(b.articleNumber).trim() : '';
+
+    let description = desc;
+    let cb = callbackNumber || null;
+    let tv = teamviewerId || null;
+    let art = articleNumber || null;
+
+    if (type === 'NOTE') {
+      if (!description) return badRequest(res, 'Beschreibung fehlt.');
+      cb = null;
+      tv = null;
+      art = null;
+    } else if (type === 'CALL') {
+      // Rückrufnummer optional; nur Beschreibung ist Pflicht.
+      if (!description) return badRequest(res, 'Beschreibung fehlt.');
+      tv = null;
+      art = null;
+    } else if (type === 'REMOTE') {
+      if (!description?.trim() && !tv) {
+        return badRequest(res, 'Beschreibung oder TeamViewer-Gerät erforderlich.');
+      }
+      cb = null;
+      art = null;
+    } else if (type === 'PART') {
+      if (!articleNumber) return badRequest(res, 'Artikelnummer fehlt.');
+      description = desc;
+      cb = null;
+      tv = null;
+    }
+
+    let remoteDurationSeconds = null;
+    let teamviewerNotes = null;
+    if (type === 'REMOTE') {
+      remoteDurationSeconds = computeRemoteDurationSeconds(
+        b.teamviewerStartDate,
+        b.teamviewerEndDate,
+      );
+      const tn =
+        b.teamviewerNotes != null ? String(b.teamviewerNotes).trim() : '';
+      teamviewerNotes = tn || null;
+    }
+
+    const eid = randomUUID();
+
+    db.exec('BEGIN');
+    try {
+      const row = db
+        .prepare(
+          `INSERT INTO events (id, ticket_id, type, description, callback_number, teamviewer_id, article_number, remote_duration_seconds, teamviewer_notes)
+         VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?) RETURNING *`,
+        )
+        .get(
+          eid,
+          ticketId,
+          type,
+          description,
+          cb,
+          tv,
+          art,
+          remoteDurationSeconds,
+          teamviewerNotes,
+        );
+
+      db.prepare(
+        `UPDATE tickets SET updated_at = datetime('now'),
+         sla_anchor_at = CASE WHEN status IN ('OPEN', 'WAITING') THEN datetime('now') ELSE sla_anchor_at END
+         WHERE id = ?`,
+      ).run(ticketId);
+
+      db.exec('COMMIT');
+      res.status(201).json(mapEvent(row));
+    } catch (e) {
+      db.exec('ROLLBACK');
+      throw e;
+    }
+  });
+}