V0.1

2026-03-23 02:09:14 +01:00
parent 705329d3c2
commit d8d46ed8e9
61 changed files with 6054 additions and 3116 deletions
--- a/server/lib/mappers.js
+++ b/server/lib/mappers.js
@@ -0,0 +1,138 @@
+export function parseJsonField(v) {
+  if (v == null) return undefined;
+  if (typeof v === 'object') return v;
+  return JSON.parse(v);
+}
+
+export function mapMachine(r) {
+  const o = {
+    id: r.id,
+    name: r.name,
+    typ: r.typ,
+    seriennummer: r.seriennummer,
+    standort: r.standort,
+    listStatus:
+      r.list_status != null && String(r.list_status).trim() !== ''
+        ? String(r.list_status).trim()
+        : '',
+    createdAt: r.created_at,
+    updatedAt: r.updated_at,
+  };
+  if (r.extras != null && String(r.extras).trim() !== '') {
+    try {
+      o.extras =
+        typeof r.extras === 'string' ? JSON.parse(r.extras) : r.extras;
+    } catch {
+      o.extras = null;
+    }
+  }
+  return o;
+}
+
+export function mapTicket(r) {
+  const machine_row = parseJsonField(r.machine_row);
+  const t = {
+    id: r.id,
+    machineId: r.machine_id,
+    title: r.title,
+    description: r.description,
+    status: r.status,
+    priority: r.priority,
+    slaDays: r.sla_days != null ? r.sla_days : null,
+    slaAnchorAt: r.sla_anchor_at ?? null,
+    dueAt: r.sla_due_at ?? null,
+    isOverdue: Boolean(r.sla_is_overdue),
+    createdAt: r.created_at,
+    /** Letzte Änderung: neueres aus Ticket-Zeile oder letztem Event (für Anzeige „Aktualisiert“). */
+    updatedAt: r.ticket_last_activity_at ?? r.updated_at,
+  };
+  if (machine_row) {
+    t.machine = mapMachine(machine_row);
+  }
+  return t;
+}
+
+function mapAttachmentRow(a, ticketId) {
+  return {
+    id: a.id,
+    originalName: a.original_name,
+    mimeType: a.mime_type ?? null,
+    sizeBytes: a.size_bytes,
+    createdAt: a.created_at,
+    url: `/tickets/${ticketId}/attachments/${a.id}/file`,
+  };
+}
+
+export function mapEvent(r, attachmentRows = []) {
+  const list = Array.isArray(attachmentRows) ? attachmentRows : [];
+  return {
+    id: r.id,
+    ticketId: r.ticket_id,
+    type: r.type,
+    description: r.description,
+    createdAt: r.created_at,
+    callbackNumber: r.callback_number ?? null,
+    teamviewerId: r.teamviewer_id ?? null,
+    articleNumber: r.article_number ?? null,
+    remoteDurationSeconds:
+      r.remote_duration_seconds != null ? r.remote_duration_seconds : null,
+    teamviewerNotes:
+      r.teamviewer_notes != null && String(r.teamviewer_notes).trim() !== ''
+        ? String(r.teamviewer_notes).trim()
+        : null,
+    attachments: list.map((a) => mapAttachmentRow(a, r.ticket_id)),
+  };
+}
+
+export function mapPublicUser(r) {
+  return {
+    id: r.id,
+    username: r.username,
+    role: r.role,
+    active: Boolean(r.active),
+    source: r.source,
+    ldapDn: r.ldap_dn || null,
+    createdAt: r.created_at,
+    updatedAt: r.updated_at,
+  };
+}
+
+/** Spätester Start der Bearbeitungszeit: gespeicherter Anker oder letztes Nutzer-Event (ohne SYSTEM). */
+export const ticketSlaActivityAnchorExpr = `MAX(
+  datetime(COALESCE(t.sla_anchor_at, t.created_at)),
+  COALESCE(
+    (SELECT MAX(datetime(e.created_at)) FROM events e
+     WHERE e.ticket_id = t.id AND e.type IN ('NOTE','CALL','REMOTE','PART','ATTACHMENT')),
+    datetime(COALESCE(t.sla_anchor_at, t.created_at))
+  )
+)`;
+
+export const ticketSlaDueExpr = `datetime((${ticketSlaActivityAnchorExpr}), '+' || CAST(COALESCE(t.sla_days, 2) AS TEXT) || ' days')`;
+
+/** Spätester Zeitpunkt aus Ticket und Historie (alle Event-Typen). */
+export const ticketLastActivityExpr = `MAX(
+  datetime(t.updated_at),
+  COALESCE(
+    (SELECT MAX(datetime(e.created_at)) FROM events e WHERE e.ticket_id = t.id),
+    datetime(t.updated_at)
+  )
+)`;
+
+export const ticketJoinSelect = `
+  SELECT t.*,
+    ${ticketLastActivityExpr} AS ticket_last_activity_at,
+    ${ticketSlaDueExpr} AS sla_due_at,
+    (CASE WHEN t.status IN ('OPEN','WAITING') AND datetime('now') > ${ticketSlaDueExpr} THEN 1 ELSE 0 END) AS sla_is_overdue,
+    json_object(
+      'id', m.id,
+      'name', m.name,
+      'typ', m.typ,
+      'seriennummer', m.seriennummer,
+      'standort', m.standort,
+      'list_status', m.list_status,
+      'extras', m.extras,
+      'created_at', m.created_at,
+      'updated_at', m.updated_at
+    ) AS machine_row
+  FROM tickets t
+  JOIN machines m ON m.id = t.machine_id`;